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Competitiveness, Strategy, and Productivity

Organizational Strategy Formulation Explained


Businesses compete using operations and more importantly their operational strategy. This article discusses strategy and operations planning.



Product and Service Design Considerations

• Cost 
• Location 
• Quality 
• Quick response 
• Flexibility 
• Inventory management 
• Supply chain management 
• Service 
• Managers and workers 

Environmental scanning is a task that one must do before they are able to effectively plan operations strategy.

Order Winners & Qualifiers

Order Qualifiers

Characteristics that customers perceive as minimum standards of acceptability to be considered as a potential purchase

Order Winners

Characteristics of an organization�s goods or services that cause it to be perceived as better.

Distinctive Core cCompetencies 

Core Competencies 

The special attributes or abilities that give an organization a competitive edge. To be effective, the core competencies and strategies need to be aligned to compliment one another.

Types of Strategy for business Operations

Agile Operations


Agile operations is a strategic approach for competitive advantage that emphasizes the use of flexibility to adapt and prosper in an environment of change.

Involves the blending of several core competencies:

• Cost 
• Quality 
• Reliability 
• Flexibility 

Measuring productivity and operational performance is a must for any successful business.

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